Planned Server Upgrade & Maintenance

We will be performing scheduled maintenance to upgrade our servers and database. We apologize for any inconvenience. This upgrade will improve security, fix software issues, and enhance overall system performance.

Dear users, during today’s server upgrade, an unexpected problem occurred and the system is not available yet. We are doing our best to fix the issue and bring the platform live again. We sincerely apologize for the inconvenience.
Please contact us at for any assistance.


The maintenance will start on Wednesday, April 19 at 7:00 am London Time and last for approximately 4 hours. During this time, our website and online services may be intermittent or unavailable.
We apologize for any inconvenience.

London, UKWed 07:00am – 11:00am
New York, USWed 02:00am – 06:00am
Prague, CZWed 08:00am – 12:00am
San Francisco, USTue 23:00am – 03:00am
SingaporeWed 02:00pm – 06:00pm
Sydney, AUWed 04:00pm – 08:00pm

Why server outage?

This maintenance helps us provide you with a more robust, secure and seamless experience. Thank you for your patience and understanding, we value your continued support and business.

  • Server + database upgrade
  • System updates and maintenance
  • Performance optimization
  • Fixes and improvements

Planned end of the maintenance:

Please note that the maintenance is a complex process and unexpected delays may occur (backup, upgrade, optimizations, tests).